Legal — Terms, Notices & Australian Consumer Information
This page summarises the legal terms, rights and notices applicable to Newoptionguide users and partners in Australia.
Terms of Use
By using Newoptionguide you agree to our Terms of Use. These set out permitted use, user obligations, content policies, account security and liability limitations. The terms form a contract between you and Newoptionguide Pty Ltd registered in Australia.
- Use of content — for personal, non-commercial use unless otherwise licensed.
- Listing accuracy — merchants provide offers; we aggregate and aim for accuracy but do not guarantee.
- Limitation of liability — to the extent permitted by law, our liability is limited.
Copyright, Infringement & Takedown
Newoptionguide respects intellectual property rights. If you believe content on our site infringes your copyright, please notify us with:
- Identification of the copyrighted work;
- Location (URL) of the infringing material;
- Your contact details and a statement of good faith belief;
- A statement under penalty of perjury that the information is accurate.
Send notices to our designated agent via Contacts. We respond to valid notices and may remove content as required by applicable law.
Agent contact
Email: newoptionguide@gmail.com
Phone: +61472859316
Address:
60-64 Reservoir Street, Surry Hills NSW 2010, Australia
Australian Consumer Law (ACL) — Your Rights
Under the ACL, consumers in Australia have guarantees for goods and services including acceptable quality, fit for purpose and matching description. These rights are not limited by our website terms.
| Issue | ACL Position | Action |
|---|---|---|
| Incorrect listing details | Services must be as described | Contact merchant and Newoptionguide support |
| Faulty experience | Right to repair, replace or refund | Seek remedy from merchant; escalate to us if unresolved |
| Misleading conduct | Prohibited under ACL | Report for investigation |
Data, Retention & Privacy Notices
We maintain data in accordance with Australian privacy principles. For full details on what we collect, how we use it, retention periods, your rights to access and correction, see our Privacy Policy.
- Lawful basis for processing — consent, legitimate interests, contractual necessity.
- Retention — data retained only as required for service delivery, legal compliance and disputes.
- Cross-border transfers — we may store data on secured servers in compliant jurisdictions.
Complaints & Dispute Resolution
If you have a complaint about our service, offers or listings please follow these steps:
- Contact the merchant directly to seek resolution.
- If unresolved within 7 business days, contact Newoptionguide via Contacts with full details.
- We will acknowledge within 3 business days and aim to resolve within 20 business days.
For unresolved consumer disputes, you may contact your local state consumer protection authority or the ACCC for guidance.
Key Legal Notices (Accordion)
Further Legal Resources
Useful external resources (for guidance):
- Australian Competition & Consumer Commission (ACCC)
- Office of the Australian Information Commissioner (OAIC)
- State consumer protection agencies
Note: Links above are suggested resources; for formal legal advice contact a qualified lawyer in your jurisdiction.